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The UK's premier supplier of Clearance, End of Line and Refurbished Phones

About Us This web site is owned and operated by X Cat Returns who are completely dedicated to your total satisfaction. If you have any suggestions or comments or if you need to contact us, please email us using the link on the store page or use the details below.

Terms & Conditions of Sale

End of Catalogue / Clearance stock

This is surplus end of range stock which is believed to be in good condition. It may suffer from soiled or damaged packaging and normal manufacturing defects.

Customer Return Stock

This comprises of merchandise returned to the SOURCE COMPANY* as being faulty or defective in some way which for any reason cannot be returned to the original manufacturer. Also merchandise which has suffered from accidental damage within the SOURCE COMPANY’S distribution system, the merchandise may be damaged or it may simply be packaging damage. Part or incomplete items include multipart merchandise where one or more components is missing. In general this category will include both damaged and perfect stock, no guarantee as to the breakdown of damage and perfect stock whether expressed or implied by law will attach to any such sale.

1 (a) that the name of any source company or of any associated firm or company will not be used in connection with the resale of merchandise.

(b) that the name of any source company or of any associated firm or company or any trader mark belonging to any such firm or company will be removed by THE PURCHASER from the merchandise or marked in accordance with X Cat Returns Ltd instructions prior to resale.

(c) that on no occasion will any catalogue or other promotional literature belonging to any source company or its associated firms and companies be used in any way whatsoever in connection with the resale of the merchandise.

(d) that all the MERCHANDISE sold to THE PURCHASER thereunder is sold without guarantee as to fitness for purpose and on the understanding that the purchaser will ensure that the goods are made safe and serviceable before re-sale. No warranty whether expressed or implied by law will attach to any such sale. It is the perogative of a purchaser to inspect the merchandise offered for sale. X Cat Returns Ltd will assume that such an inspection has been made. Arrangement to inspect can be made with appropriate warehouse staff.

(e) THE PURCHASER will indemnifyX Cat Returns Ltd from and against any claims whatsoever resulting directly or indirectly from the resale of THE MERCHANDISE by THE PURCHASER

(f) no returns will be accepted from the purchaser, and no credit will be allowed for previously undiscovered defects, discrepancies in description or in quoted quantities.

(g) no statement made by any person as to the quality or condition of any merchandise on offer is to relied upon for the purpose of making an offer to purchase.

(h) All stock is sold 'ex warehouse' X Cat Returns Ltd Staff will provide assistance to load stock if required. Collection costs and arrangements are the responsibility of the purchaser.

(i) Any customer returning goods to any retail outlet of a SOURCE COMPANY in order to obtain a full refund will be liable for criminal prosecution by the SOURCE COMPANY.

2. SAFETY TESTS

(a) TOYS. Toys must be accompanied by a CE mark and the name and address of the EUROPEAN company responsible for the mark. Toys containing small parts as defined in BS 5665 must carry the statutory warning ie NOT SUITABLE FOR CHILDREN UNDER 3 YEAR. Plastic bags containing toys must be over 38 microns thick and should carry a child warning label. Toys should not be sold until the following checks have been carried out. Completeness of toy to enable safe assembly including instructions as necessary. Ensure that there are no sharp points or edges and that internal components are not exposed other than functional parts. Toys using low voltage mains power adapters are checked to British Standard 3456 before resale. It is fundamental to the conditions of sale that checks are carried out and that they are satisfactory PRIOR TO RESALE.

(b) AUDIO

Merchandise is sold on the basis that it is repaired or reconditioned as necessary PRIOR TO RESALE. Safety tests complying with BS415 must be carried out on merchandise and any remedial work completed BEFORE IT IS OFFERED FOR RESALE.

3. Title The title to each of the items or goods covered by this invoice is not legally transferred until complete payment has been made to X Cat Returns Ltd.

SOURCE COMPANY : A source company is designated as the company originally retailing stock to the general public.

Removal of Catalogue numbers

It is a standard requirement of supply that all traders adhere to the rules and regulations laid out below. These rules form an addition to our standard Terms & Conditions laid out on our Invoice.

All Catalogue Numbers or markings must be either crossed out with a permanent marker or obliterated from any and all cartons before re-sale i.e.

On no occasion will any catalogue or other promotional literature belonging to any catalogue or high street store be used in connection with the re-sale of any item, or be in view of or be left unattended in a public place where stocks are being sold by the trader or anybody acting on his behalf

There must be no use of the catalogues name or associated companies in any form for any reason in connection with the re-sale of stock.

Prams, Pushchairs and Nursery goods Safety Checks

All new and second hand prams and pushchairs must now meet BS 7409:1996. Older prams and pushchairs may be marked BS 4139 or BS 4792. However, even if a pram or pushchair is marked BS 7409:1996, it does not mean that it is safe now and you are advised to check any prams or pushchairs carefully. Many are subjected to very hard wear which may have caused them to become unsafe.

THE MAIN AREAS TO CHECK ARE:

Stability

No corrosion

No sharp edges or points

No finger traps (check the folding mechanism on handles particularly)

Two separate locking mechanisms to release before the chassis will fold

A 5 point harness which is secure and intact (older models may have a 3 point harness)

An effective brake

Wheels must be firmly attached and running smoothly

No small parts or loose fabric that can be detached easily by a child Prams and pushchairs must be sold with proper instructions and warnings.

Children's Car Seats

Should a car seat look second hand or faulty in any way it should be scraped and not sold, you cannot be sure that a second hand seat has not been involved in an accident and been damaged. The seat itself may look perfect but it could fail to protect a second time.

The current European Standard for car seats is ECE R44.03 No car seat should be sold without the proper fitting instructions.
Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Shipping And Handling We aim to ship your items as soon as possible and we send a confirmation email as soon as the item is shipped with details of how the item has been sent.
Back Orders Due to the nature of our business we do not offer any form of back order.
Tax Charges For orders made from the UK or the European Union, 20% VAT is added. All other orders are VAT free.
Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
Privacy Policy X Cat Returns do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' (in Internet Explorer) and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. Data collected by this site is used to:
a. Take and fulfil customer orders.
b. Administer and enhance the site and service.
c. Only disclose information to third-parties for goods delivery purposes.
Returns Policy Your rights to return goods are not protected under the EU Distance Selling Directive.

We sell on a trade to trade basis and all goods are sold 'as is' returns are only accepted for any item not as described or if the wron item has been sent in error.

These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply in the future.

None of these terms affect your legal rights and these are not diminished in any way. If any term is held to be invalid under any applicable statute or rule of law, that term is automatically omitted from the terms to minimum extent necessary to comply with the law and without affecting the validity or enforceability of the remainder.

All prices shown are exclusive of VAT at standard UK rate

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